Business Details
25 Years
experience
Emergency
services
Your Trusted Dental Care Provider in Rochester, NY
At Chen Family Dentistry of Rochester, we have dedicated ourselves to providing comprehensive and compassionate dental care for patients of all ages. With over two decades of clinical experience, our team prioritizes personalized attention, utilizing state-of-the-art technology like intraoral cameras and digital imaging to detect issues early and deliver precise treatments. We emphasize preventive care while offering advanced restorative and cosmetic solutions, ensuring every patient receives tailored dental strategies that align with their unique needs. Our commitment to continuing education keeps us at the forefront of modern dentistry, allowing us to maintain high standards of excellence.We foster a welcoming environment where patients feel comfortable discussing their concerns and actively participating in their oral health journey. Our practice extends emergency dental services and flexible scheduling options to accommodate busy lifestyles. Through meticulous attention to detail and a focus on patient education, we aim to build long-term trust and help our community achieve lasting, confident smiles.
Services
General Dentistry
Cosmetic Dentistry
Restorative Dentistry
Dental Implants
Emergency Dental Care
Details
- Year established: 2001
Highlights and features
- We have over 20 years of clinical experience in general and cosmetic dentistry
- We utilize state-of-the-art technology for precise diagnostics and treatments
- Our team provides personalized care with thorough patient education
- We offer emergency dental services and flexible scheduling options
- We maintain active memberships in major dental professional organizations
What people say
Gentle and thorough care
Excellent emergency service
Friendly professional team
Detailed explanations provided
Effective preventive approach
Services
General Dentistry
Our general dentistry services focus on intercepting and preventing dental diseases through comprehensive exams, routine cleanings, and early detection techniques. We create personalized treatment plans based on individual oral health needs and medical history. Our preventive approach helps patients avoid costly procedures while maintaining optimal dental health through regular checkups and professional cleanings.
Cosmetic Dentistry
We offer advanced cosmetic dentistry solutions including teeth whitening, porcelain veneers, and invisible braces to improve smile aesthetics. Our team works closely with patients to develop customized treatment plans that address specific cosmetic concerns. Using modern techniques like Invisalign and fast braces, we help patients achieve natural-looking results that enhance their confidence and facial appearance.
Restorative Dentistry
Our restorative services address missing or damaged teeth through dental implants, crowns, bridges, and dentures. We specialize in creating functional, natural-looking restorations that improve oral health and chewing ability. The practice offers second opinion consultations for complex dental cases, helping patients understand all available treatment options before proceeding with major restorative work.
Emergency Dental Care
We provide emergency dental services for acute dental issues like tooth pain, broken teeth, and infections. Our team makes every effort to accommodate same-day appointments for urgent cases. With 24/7 availability, patients can access critical care for dental emergencies outside regular office hours, ensuring timely treatment to prevent complications.
Sedation Dentistry
We offer conscious sedation using nitrous oxide for patients with dental anxiety or special needs. This service helps create a more comfortable experience during dental procedures while maintaining patient safety. Our team ensures proper monitoring throughout treatment to provide effective anxiety relief while allowing patients to remain responsive during appointments.
People
Jessica Y. Chen
Dentist
Dr. Jessica Y. Chen has over 20 years of clinical experience and previously served as Assistant Professor at the University of Rochester Eastman Dental Center. She maintains active memberships in major dental organizations and stays current through continuing education programs.
Ashley
Office Manager
Ashley brings prior oral surgery experience to her role, focusing on patient comfort and practice operations. She manages administrative functions while ensuring personalized care for every patient visit at Chen Family Dentistry.
Holly
Dental Hygienist
Holly provides preventive care with a focus on maintaining optimal oral health. A graduate of MCC's dental hygiene program, she combines technical expertise with patient education to help individuals achieve better dental wellness through regular cleanings and checkups.
Lauren
Dental Assistant
With 15 years of experience, Lauren supports dental procedures while prioritizing patient comfort. She stays updated on technological advancements through continuing education and works closely with Dr. Chen to deliver high-quality care during all dental treatments.
Questions
What dental services do you offer for families?
We provide comprehensive care including general dentistry, cosmetic treatments, restorative procedures, emergency services, and sedation options for patients of all ages.
Do you accept dental insurance?
We accept most dental insurance plans and will help file claims, though we recommend verifying specific coverage details with your provider before treatment.
How do you handle dental emergencies?
We offer same-day appointments for emergencies and are available 24/7 to address urgent dental issues like pain, broken teeth, or infections.
What payment options are available?
We accept cash, checks, credit cards, and CareCredit financing to help make dental care more accessible for our patients.
How can I schedule an appointment?
Call our office at (585) 865-4674 during regular business hours or contact us through our website for appointment requests and scheduling assistance.
Do you offer second opinions for dental treatments?
Yes, we provide independent professional evaluations and treatment alternatives for complex dental cases to help patients make informed decisions about their care.
Reviews (7)
Jorge Diaz
Jun 11, 2022
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Chen Family Dentistry is outstanding. The staff is courteous and thoughtful. The facility is immaculate. Dr Chen is an excellent dentist. She communicated well with me regarding both necessary and recommended procedures so that I understood the difference and could better plan my dental health care. She repaired a badly damaged crown for me and did so with utmost consideration for my comfort and the quality of my crown. Excellent experience.
Sandra Dixon
Mar 27, 2022
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I always have a wonderful experience going to Dr. Chen's office. Dr. Chen and her staff are very friendly and knowledgeable. Holly, Dr. Chen's dental hygienist, always makes my teeth feel amazing. Thanks to all!
Emily Schwartz
Feb 08, 2022
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Chen Family Dentistry is a small and cozy little place that makes you feel welcome as soon as you walk through the door. The entire building is tastefully decorated, which reflects the expertise awaiting you. Dr. Chen is kind and patient, and happy to explain everything in layman terms. There are small details all throughout the business that show how much the staff truly cares for their patients, such as air purifiers in every room and really comfy chairs. Dental work is something I have always been terrified of but I truly feel comfortable with Dr. Chen. I know that she will be slow and patient and prioritize my comfortability as a patient. I will continue to recommend people to her practice, and I look forward to getting cleanings here.
Philip Abel
Jan 29, 2022
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I have been a patient of Dr. Chen's since she opened her practice here. She is a wonderful doctor and a true caring professional. She explains fully her concerns and next steps in treating you as a patient. The hygienists are great! The office managers are always helpful, and everyone in the office is friendly and always welcoming.
Yongli Gao
Jan 19, 2022
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Dr. Chen is the best dentist I ever have. She is highly professional and skillful, and pays tremendous attention to the long term dental health of the patient. The clinic is roomy and artfully decorated, giving a relaxed atmosphere.
L. A. Jones
Dec 30, 2021
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I had been looking for a good dentist for about a year. I not only found a good dentist but an excellent one. Dr. Chen is all about perfection. The office is easy to locate right off the expressway. The staff is incredibly accommodating.
Deborah LaDonna
Nov 13, 2021
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Dr Chen is a great dentist she friendly, easy to talk to she's thorough when checking your teeth and gums. Dr Chen has NEVER rushed my appointments, she makes sure whatever work I'm having done it's done correctly the first time. She gives you pointers on how to floss your teeth, avoiding root canals, and when it's time to caps on your teeth. She does not recommend procedures you do not need. Her hygienists are also very friendly, very thorough when cleaning your teeth.
Her office manager is very friendly and easy to talk to. She can answer pretty much any questions you have regarding procedures their costs and questions on dental insurance. If you looking for a Denist I would recommend Dr Chen's Practice.
Her office manager is very friendly and easy to talk to. She can answer pretty much any questions you have regarding procedures their costs and questions on dental insurance. If you looking for a Denist I would recommend Dr Chen's Practice.
