Business Details
22 Years
experience
Your Trusted Partner for Comprehensive Dental Care
Since 2004, Randy G. Raetz has served as Rochester, NY's most trusted dental practice. Our team provides comprehensive general and cosmetic dental services using state-of-the-art technology, including intraoral cameras and digital imaging equipment for early detection of dental issues. We prioritize forming personal relationships with patients, offering budget-friendly options while maintaining the highest standards of care. Our commitment to ongoing education ensures patients receive the latest techniques in dentistry. Located in a convenient Westfall Park Medical Center location, we serve patients of all ages with a welcoming environment and personalized attention.Our practice emphasizes preventive care through regular cleanings and examinations, complemented by advanced treatments like root canals and oral sedation. We maintain affiliations with professional organizations including the American Dental Association and Academy of General Dentistry. Our experienced team includes dental hygienists with decades of combined experience and specialized training. We accommodate busy schedules with flexible appointment times and maintain transparent communication about treatment options and costs. Our facility features modern amenities designed to enhance patient comfort during visits.
Services
General Dentistry
Cosmetic Dentistry
Teeth Whitening
Dental Crowns
Dental Bridges
Root Canals
Sedation Dentistry
Preventive Cleaning
Children's Dentistry
Oral Sedation
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in general dentistry
- Our team uses state-of-the-art digital imaging technology
- We form personal relationships with patients for tailored care
- Our practice offers budget-friendly dental solutions
- Our dentists maintain active involvement in professional organizations
Associations and certifications
- Academy of General Dentistry
Services
General Dentistry
Our general dentistry services focus on maintaining optimal oral health through preventive care and restorative treatments. We offer routine cleanings, examinations, and early detection of dental issues using advanced technology. Our experienced team provides fillings, extractions, and root canal treatments while prioritizing patient comfort and education about proper oral hygiene practices.
Cosmetic Dentistry
Cosmetic dentistry services aim to improve the appearance of patients' smiles through various treatments. We offer teeth whitening, dental veneers, and smile makeovers using modern techniques. Our approach combines aesthetic considerations with functional improvements to create natural-looking results that boost patients' confidence and oral health.
Children's Dentistry
Specialized dental care for children focuses on creating positive early experiences and establishing lifelong oral health habits. Our team provides age-appropriate treatments, preventive care, and educational resources for parents. We create a welcoming environment to help children feel comfortable during dental visits and develop healthy routines.
Sedation Dentistry
Sedation dentistry options help patients with dental anxiety receive necessary treatments in a relaxed state. We offer oral conscious sedation and other safe methods to ensure comfortable experiences. Our team closely monitors patients throughout procedures while maintaining the highest safety standards for anxiety-free dental care.
Preventive Cleaning
Preventive cleaning services focus on maintaining oral health through regular professional teeth cleanings. Our hygienists remove plaque and tartar buildup while checking for early signs of dental issues. We educate patients on proper brushing and flossing techniques to complement professional care and prevent future dental problems.
People
Dr. Randy Raetz
Dentist
Dr. Raetz graduated from the University of Buffalo Dental School and completed a General Practice Residency at Syracuse University Hospital. He has practiced dentistry in New York since 1996 and opened his own practice in 2004. He holds advanced credentials from the Academy of General Dentistry and remains active in professional organizations.
Christine
Patient Coordinator
Christine has served as Patient Coordinator since 2005, managing patient communications and office operations. She previously worked at the University of Rochester Alumni Association and brings extensive customer service experience to her role. She coordinates appointments and serves as the primary office contact for patients.
Mary Jo
Registered Dental Hygienist
Mary Jo has worked with Dr. Raetz since 1997, providing dental hygiene services and patient education. She specializes in treating patients of all ages and focuses on preventive care. With extensive experience in both clinical and educational aspects of dental hygiene, she helps patients maintain optimal oral health.
Maureen
Registered Dental Hygienist
Maureen joined the practice in 2005, bringing expertise in dental hygiene and patient care. She works extensively with pediatric patients and emphasizes preventive care education. With years of experience in both clinical and community dental settings, she contributes to the practice's comprehensive approach to oral health.
Sue
Dental Assistant
Sue serves as a dental assistant with extensive experience in supporting dental procedures and patient care. She brings decades of local dental practice experience to her role, focusing on patient comfort and treatment coordination. Her background includes specialized training in dental procedures and patient management.
Questions
What dental services do you offer?
We provide comprehensive general and cosmetic dentistry including cleanings, restorations, teeth whitening, and children's dental care.
Do you accept new patients?
Yes, we welcome new patients of all ages and offer convenient appointment scheduling options.
What payment methods do you accept?
We accept cash, Visa, Discover, and MasterCard for dental services rendered.
Do you offer emergency dental care?
While we don't provide 24/7 emergency services, we prioritize urgent cases during regular business hours.
Are you accepting insurance?
We work with most dental insurance plans and help patients maximize their available benefits.
What are your office hours?
Our regular hours are Monday 7AM-4PM, Tuesday 10AM-7PM, Wed/Thu 7AM-4PM, and Friday by appointment.
Reviews (6)
Travis Hughes
May 16, 2022
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This is a fantastic, highly recommended dentist's office. I had not gone to the dentist in over 10 years, which is a dumb thing to do (I was in my 20s and would go back and scold myself if I could). After doing lots of research, I settled on Dr. Raetz's office, and was extremely happy with my experience. there. My awesome hygienist and Dr. Raetz made me feel very comfortable as they took care of my teeth, and I will definitely be a regular patient there now. You should too!
Dave Ghidiu
Apr 17, 2021
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I brag to all my friends about my dentist. Dr. Raetz is the best! Personal attention, the highest care, the greatest technology, and all around great experience! I've had the absolute BEST dental experiences there. Such a friendly, caring group of people. I can't imagine a better experience. Do yourself (and your teeth!) a favor - GO TO DR. RAETZ!
Michelle Love
Dec 19, 2019
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I give this office a five stars Randy Raetz is the best dentist to go to the only dentist my family and I have chosen for the last 13 years won't ever change, Make a change for 2020 and choose Doctor Randy you won't regret it Best experience ever and best of all my kids love him. Never a bad experience because this office treats you like family they love and truly care about you and your dental needs. Thank you Doctor Randy and wonderful staff.
MaryKate Frey
May 13, 2019
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Randy was AWESOME! This was my first visit, and I switched it up because I had heard such good things. I never had any particular feelings about going to the dentist, I just knew I didn't really like it. This office staff made the experience fun and we just talked about life. I hadn't been to the dentist in a year, and luckily my teeth are in great shape. The staff was super honest about treatments I didn't need, even though my previous office had said I did. Six months can't come soon enough! Thanks guys!
Karen Schutt
Apr 04, 2018
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This dental office is the best! The staff is very friendly and Dr. Raetz is top-notch. Mary Jo is the best hygienist! My teeth are always sparkling and she is extremely gentle. Christine at the front desk is always very helpful. It doesn't ever feel like "a trip to the dentist" when I go. I highly recommend this office.
Nicole Marie Milano
Feb 03, 2017
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Dr. Randy and his staff are awesome! They are super friendly and make you feel at home in their office, which is conveniently located and well-decorated, too. They have evening hours on Tuesday so you can schedule your annual appointment outside of work hours. The office is run very efficiently--I was in and out for my appointment in less than an hour. Dr. Randy explains everything to you so you understand exactly what he is recommending and why. Happy to be part of this practice and have recommended that my fiance start coming here, too!
