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Business Details
We are Baystate Dental, a multi-location dental practice serving Western Massachusetts since 1983. Our team of experienced dental professionals provides comprehensive general, restorative, and cosmetic dental care for adult and pediatric patients across our network of offices. We leverage specialized clinical skills to address a full spectrum of oral health needs, from routine preventive cleanings to complex reconstructive procedures like All-on-4 dental implants. Our team prioritizes personalized problem-solving, developing custom treatment plans tailored to each patients unique dental challenges, symptoms, and budget constraints. We adhere to rigorous professional standards, incorporating advanced dental technologies including a Cerec crown unit, MIS implant system, and panoramic X-ray machine to deliver accurate diagnoses and efficient, effective treatment. Our commitment to client satisfaction drives us to create a welcoming, low-anxiety environment for all patients, including those with severe dental anxiety.

We offer safe sedation dentistry options including nitrous oxide to help patients feel comfortable during necessary dental procedures. We partner with most major dental insurance providers and offer flexible payment plans including CareCredit to reduce financial barriers to accessing quality dental care. Most of our services are performed in-house at our local offices, eliminating the need for patients to travel to multiple locations to receive the full scope of care they need. The majority of our practices accommodate dental emergencies, providing urgent services like tooth extractions to address urgent oral health issues before they worsen. We provide clear patient education on at-home oral care best practices, insurance coverage, and payment options to support long-term oral health outcomes.
Highlights and features
  • We have provided dental care in Western Massachusetts since 1983.
  • We perform most dental services in-house for patient convenience.
  • We accept most major dental insurance plans.
  • We offer flexible payment options including CareCredit.
  • We accommodate dental emergencies at most of our offices.
Services
Dental Implant Services
Dental implant services at Baystate Dental replace missing or damaged teeth with durable, natural-looking prosthetic roots. This service is ideal for patients with one or more missing teeth who want to restore full oral function and aesthetics. Patients benefit from improved chewing ability, preserved jawbone health, and a long-lasting, seamless smile.
Invisalign
Invisalign clear aligners straighten teeth without the visibility of traditional metal braces. This service is designed for teen and adult patients with mild to moderate tooth misalignment. Patients benefit from a discreet treatment process, improved oral hygiene access, and a more aligned, confident smile.
Emergency Dentist
Emergency dentist services at Baystate Dental address urgent oral health issues that cannot wait for a scheduled appointment. This service is for patients experiencing severe tooth pain, broken teeth, or other sudden dental problems. Patients benefit from same-day urgent care to prevent conditions from worsening and avoid long-term oral health damage.
Sleep Apnea Treatment
Sleep apnea treatment at Baystate Dental addresses obstructive sleep apnea to improve patients sleep quality and overall health. This service is designed for patients diagnosed with mild to moderate obstructive sleep apnea who cannot tolerate CPAP machines. Patients benefit from reduced snoring, better nightly rest, and lower risk of associated chronic health conditions.
Teeth Whitening
Teeth whitening treatments at Baystate Dental remove deep-set surface stains to brighten the natural color of teeth. This service is ideal for patients with discolored teeth from coffee, wine, tobacco, or aging who want a more radiant smile. Patients benefit from a noticeably brighter smile in a single short appointment with long-lasting results.
Reviews (6)
Iveliss Soto
Jun 20, 2022 Report
I just switched over to Baystate Dental of Chicopee and let me tell you it was the best decision that I have made! Dr. Cox is by far the best dentist that I have had! She is gentle during procedures, makes sure to answer any questions you may have and her personality is amazing, she makes you feel very comfortable. Front staff and the hygienist are also great, very friendly and welcoming. They also fit you right in if you have a dental emergency! Love this place and will definitely recommend to others.
Kimberlee Castonguay
May 28, 2022 Report
Great doctors at this location! Dr. Cox and Dr. Majoka are the best and make your appointment painless as possible. Also, nice staff especially Michelle and the girls at the front desk.
Pedro Duarte
Apr 28, 2022 Report
I have personally never been a big fan of dentists but this place has absolutely changed that for me. Everyone that I have encountered at Baystate Dental have been nothing but excellent. Everyone is extremely kind and caring and they truly want to make sure you are as comfortable as possible. Dr. Cox is the best dentist I have ever had. Not only does she do phenomenal work but she is very personable and compassionate when you are sitting in that seat.

If you are someone who deals with any sort of anxiety when it comes to the dentist I highly recommend Baystate Dental, my anxiety coming to the dentist is completely gone thanks to Dr. Cox and the amazing staff.
Sarah Sarah Maziarz
Apr 16, 2022 Report
Always a pleasure to come in for dental work or just a cleaning. The Dental Techs are always pleasant and very professional. Dr. Cox brings so much positive energy with her and is truly invested in my dental health!
Mindi Richardson
Apr 14, 2022 Report
The receptionist, xray tech and Dr Mckenna Cox are all very professional and polite. Down to earth, no side eye for not being seen for years and truly understanding of your live changing reasons. In life S**T happens that at times is more important than you. But they made me feel comfortable, willing to work with you and what matters to the staff is making sure it works for me
Orlando Q.
Mar 25, 2022 Report
New to the office but from the getgo I was recieved with a smile. Everybody is very nice and polite. Any question or doubt I had was cleared up with a detailed answer. The dentist took the time to explain what he was going to do step by step and what type of pain, if any, I would feel. The procedure was painless and recovery has gone very well.