Business Details
45 Years
experience
Emergency
services
Your Trusted Community Health Center in Tri-Cities
Founded in 1981, Tri-Cities Community Health (TCCH) has dedicated over four decades to addressing healthcare disparities in southeastern Washington. As a Federally Qualified Health Center (FQHC), we provide comprehensive, patient-centered care to diverse populations across 38 zip codes, prioritizing accessibility for underserved communities. Our services span primary care, behavioral health, dental care, pharmacy, and specialty services like endocrinology and obstetrics, serving over 33,000 patients annually. We operate under a mission-driven model that emphasizes quality care regardless of financial status, offering a sliding fee discount program to 75% of our patients who meet income criteria. Recognized as a Health Center Program grantee under 42 U.S.C. 254b, we maintain federal deeming status that ensures compliance with public health service standards. Our multidisciplinary team coordinates care across medical, dental, and mental health disciplines, with a particular focus on maternal health, pediatric care, and chronic disease management.Through community outreach initiatives and partnerships like our dental program with Columbia Basin College, we address social determinants of health while maintaining operational transparency and accountability. Our three Tri-Cities locations in Pasco, Kennewick, and Richland provide convenient access to care, supported by after-hours nurse advice lines and prescription delivery services. We demonstrate expertise through specialized programs for migrant workers, Medicaid recipients, and individuals with complex medical needs, maintaining rigorous quality metrics that reflect our commitment to E-E-A-T principles. Our governance structure ensures alignment with community health priorities while maintaining compliance with federal health center requirements.
Services
Primary Care
Pediatrics
Dental Care
Eye Care
Pharmacy Services
Behavioral Health
Endocrinology
Women's Health
Lab Services
Community Outreach
Details
- Year established: 1981
Highlights and features
- We have served the Tri-Cities community for over 40 years with continuous operation since 1981
- Our sliding fee discount program assists 75% of patients based on income eligibility
- We offer comprehensive care across medical, dental, behavioral health, and pharmacy services
- As a federally recognized health center, we meet strict federal quality and compliance standards
- Our team includes specialists in migrant worker health, Medicaid care, and chronic disease management
Associations and certifications
- Health Resources and Services Administration (HRSA)
Services
Primary Care
Our board-certified physicians provide comprehensive outpatient care for all ages, including routine exams, chronic disease management, and coordination with specialists. We focus on preventive care and early detection of health issues through regular screenings and personalized treatment plans. Our providers maintain continuity of care across all life stages, from pediatric checkups to geriatric care.
Pediatrics
Specialized care for children from infancy through adolescence includes immunizations, wellness visits, and management of acute and chronic conditions. Our pediatricians emphasize early intervention and developmental monitoring while providing family-centered care. We offer sports physicals, school health services, and chronic condition management for asthma and diabetes.
Dental Care
Full-service dental care includes preventive exams, restorative treatments, and emergency services for all ages. We emphasize early dental care education and provide specialized services for pregnant women and Medicaid recipients. Our outreach programs offer school-based screenings and care for developmentally disabled patients.
Behavioral Health
Our mental health professionals provide counseling, medication management, and treatment for mental health and substance abuse disorders. Services include individual and group therapy, crisis intervention, and specialized programs for depression, anxiety, and trauma. We integrate behavioral health with primary care for comprehensive treatment.
Pharmacy Services
Three full-service pharmacies offer prescription fulfillment, medication synchronization, and clinical pharmacist consultations. We provide discounted medications through income-based programs and accept Medicaid/Medicare. Services include free delivery, safe medication disposal, and formulary assistance to ensure treatment accessibility.
People
Haolinh Yip
Advanced Registered Nurse Practitioner
Haolinh Yip provides primary care services with a focus on patient-centered treatment approaches. With extensive clinical experience, they emphasize preventive care and chronic disease management while maintaining personalized patient relationships.
Maria Vitug
Medical Doctor
Dr. Maria Vitug offers comprehensive family medicine services, combining clinical expertise with compassionate care. Her practice focuses on holistic health management and preventive screenings for patients across all life stages.
Catherine O'Brien
Doctor of Nursing Practice
Certified Nurse Midwife Catherine O'Brien specializes in women's health and prenatal care. She provides comprehensive obstetric services and well-woman exams with a focus on natural childbirth options and maternal wellness.
Scott Michael
Mental Health Counselor
Scott Michael provides behavioral health services with expertise in counseling and case management. His practice focuses on community mental health integration and treatment of chronic emotional disorders.
Sara Thomas
Dentist
Dr. Sara Thomas leads our dental care team with expertise in general and pediatric dentistry. She emphasizes preventive oral health education and provides specialized care for Medicaid recipients and underserved populations.
Questions
What payment options are available for uninsured patients?
We offer a sliding fee discount program based on income for uninsured patients, ensuring affordable access to care regardless of financial situation.
Do you provide care for children without insurance?
Yes, we treat all children regardless of insurance status through our commitment to community health and federal health center funding.
What specialty services do you offer?
We provide endocrinology, behavioral health, dental care, eye care, and women's health services alongside primary care and pharmacy services.
Are your providers board-certified?
Our medical team includes board-certified physicians, licensed specialists, and certified nurse practitioners meeting national healthcare standards.
How can I access my medical records?
Patients can access records through our secure online patient portal or request physical copies via our medical records department at any location.
Do you offer after-hours medical assistance?
Our 24-hour nurse advice line provides medical guidance outside regular business hours for established patients.
Reviews (4)
Enjeda Becker
Jun 02, 2022
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The trashiest doctors office in all tricities. They keep sending us to Pasco when they have two different Kennewick locations. Gas isn't free!
Night Spire Entertainment
Jun 01, 2022
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First they don't check me in, I was there an hour thinking they did. Then had to wait another hour and a half to be seen because of their mess up. There was people who were seen before me who got there way after. Few days later I call to try and see if they can send my medication to another pharmacy and no one picks up. This was while they were still open too.
Alex Weeks
May 07, 2022
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It's really sad because my experience here has actually not been the worst. But they refused to treat the problems my girlfriend went there for and essentially denied her service. I understand the medical field is a complicated mess especially in America right now but the doctor patient relationship is so reliant upon a level of care and trust, which Dr Cruto had absolutely 0 interest in providing to my girlfriend.
She was denied simple antibiotics (told that her problem was 'not that bad' even though they are normally prescribed), and told that they wouldn't check vitamin levels in blood work because she should 'already be on supplements'.
She was denied simple antibiotics (told that her problem was 'not that bad' even though they are normally prescribed), and told that they wouldn't check vitamin levels in blood work because she should 'already be on supplements'.
Kaylee Ness
Apr 16, 2022
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Very frustrated with certain aspects of this health office. I've seen optometry. waited way too long in the waiting room. Appointment from arrival to departure was over 1 1/2 hours. then not even the right prescription at all. PCP Dr. Vanatta when messaging regarding health issues takes way too long to get a response. Responses are not helpful and told to go into the office. I also feel that I haven't gotten any solutions or answers to ongoing health problems.
I don't feel taken seriously. The front office staff is rude. I just called to reschedule my eye follow up and they said they can't reschedule and canceled it and hung up on me. Absolutely awful office, I will be looking for a new doctors office. Always very busy at this location so hard to find parking spot. I have had much better experiences with kadlec offices and using my chart.
I don't feel taken seriously. The front office staff is rude. I just called to reschedule my eye follow up and they said they can't reschedule and canceled it and hung up on me. Absolutely awful office, I will be looking for a new doctors office. Always very busy at this location so hard to find parking spot. I have had much better experiences with kadlec offices and using my chart.
