Business Details
34 Years
experience
Emergency
services
Your Trusted Community Medical Center Since 1992
Hackley Community Care has been delivering comprehensive healthcare services to Muskegon County residents and surrounding areas since 1992. Our organization began with a focus on maternal and infant care but has expanded to serve patients of all ages through medical, dental, mental health, pharmacy, and school-based programs. We employ 300 staff members, including board-certified physicians and mid-level providers, who specialize in primary care, OB/women's health, and integrated health services. Our commitment to quality care is demonstrated through our Federal Tort Claims Act (FTCA) designation and Public Health Service (PHS) deemed status.We prioritize patient rights regardless of socioeconomic status or payment source, maintaining a patient-centered medical home philosophy. Our telehealth services extend care accessibility, while mobile outreach programs bring healthcare directly to underserved communities. We emphasize dignity, compassion, and respect in all patient interactions, aligning with our mission-driven approach to community health. Our Teen Health Centers specifically address medical, dental, and mental health needs for students aged 5-21 years.
Services
Medical Services
Dental Services
Pharmacy
Mental Health Services
School-Based Health Programs
Mobile Health Services
COVID-19 Testing
Vaccines
Details
- Year established: 1992
Highlights and features
- 33 years of community healthcare experience since 1992
- Comprehensive services across medical, dental, mental health, and pharmacy
- Patient rights protected regardless of payment source or status
- Telehealth services for remote healthcare accessibility
- Mobile outreach programs serving underserved populations
Associations and certifications
- Federal Tort Claims Act (FTCA)
- Health and Human Services (HHS)
- Federal Public Health Service (PHS)
Services
Medical Services
Hackley Community Care provides comprehensive primary medical care including preventive screenings, chronic disease management, and acute care treatment. Our board-certified physicians deliver patient-centered care for individuals and families across all life stages. We maintain federal tort claims protection while ensuring accessible healthcare regardless of patients' financial circumstances.
Dental Services
Our dental care program focuses on preventive and restorative oral health services for all ages. Certified dental professionals emphasize proper hygiene education alongside routine cleanings, fillings, and emergency dental care. We address the connection between oral health and overall wellness within our integrated healthcare model.
Mental Health Services
Mental health specialists offer counseling and therapy services to improve emotional well-being and quality of life. Our approach integrates behavioral health with primary care, addressing depression, anxiety, and other mental health conditions through evidence-based treatments tailored to individual patient needs.
School-Based Health Programs
Teen Health Centers provide accessible medical, dental, and mental health services to students aged 5-21 years. These school-based programs remove barriers to care through on-site clinics that address adolescent health needs while maintaining coordination with primary care providers.
Mobile Health Services
Mobile outreach programs bring healthcare services directly to underserved communities through traveling clinics. Our mobile units deliver preventive care, screenings, and basic treatments in locations with limited access to traditional medical facilities, expanding our community health impact.
Questions
What services does Hackley Community Care offer?
We provide medical, dental, mental health, pharmacy, and school-based health services, along with mobile outreach programs and COVID-19 testing/vaccines.
How can I become a patient?
Contact us at 231.737.1335 or visit our website to schedule an appointment and complete registration materials for immediate care access.
Do you offer telehealth services?
Yes, we provide telehealth appointments for remote medical consultations using secure video conferencing technology.
Are services available regardless of payment ability?
We serve all patients regardless of payment source or socioeconomic status, with sliding fee scales available for qualifying individuals.
What emergency care options exist?
For life-threatening emergencies, go directly to a hospital ER. Our after-hours line (231.737.1335) provides urgent care guidance.
How does the organization support community health?
Through mobile clinics, school-based programs, and outreach initiatives that expand healthcare access to underserved populations in Muskegon County.
Videos
Reviews (4)
Mark W.
May 03, 2022
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Was told I would be provided an email after my initial appointment with Moira. it took her the day of my next appointment to send it. Shows how much she retains or cares about her clients and I understand that's just how it is in this field but you can atleast follow through on the one thing you said you would do. Followed everything she said just for her to say I don't know what to tell ya. The only thing that she offered was medication which has never helped in the past.
I think she assumed I was like some other people who don't try to address things themselves which she couldn't be more wrong and shows how people can make assumptions even if it has no truth to it whatsoever. Which it puts people in a certain vulnerability to talk about their baggage or past to someone new just for them to make their own bias opinions that are not correct. According to her you can just tell yourself not to think about a trauma and it's gone. If that was the case she would out of a job because that's what her job entails.
I think she assumed I was like some other people who don't try to address things themselves which she couldn't be more wrong and shows how people can make assumptions even if it has no truth to it whatsoever. Which it puts people in a certain vulnerability to talk about their baggage or past to someone new just for them to make their own bias opinions that are not correct. According to her you can just tell yourself not to think about a trauma and it's gone. If that was the case she would out of a job because that's what her job entails.
Love Forever
Apr 14, 2022
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I'm gonna be honest here. They're alright. They claim to be professional, but at the same time. They don't really respect you as a person. Get you in and can't wait to get you out! They're not really wanting you to ask questions cause they give vague answers. They don't want to spend anymore time with you as a patient. I went there and had to pull a tooth. They pulled it and handed me papers and after that they.
Pretty much said bye. They went to the next patient. I had questions and then no one to answer 'em and had to leave. I highly suggest. If you don't have to go here. I wouldn't. Find another place that has more compassion for ppl!
Pretty much said bye. They went to the next patient. I had questions and then no one to answer 'em and had to leave. I highly suggest. If you don't have to go here. I wouldn't. Find another place that has more compassion for ppl!
Godz Girl -Eva Superchica
Apr 14, 2022
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I been going to Dr. Miedema for years.she's #1 the best as well as her Staff Trina, Angelica in referral's and nurses. My boys see Dr. Hultman and she is also great. The Dental Clinic is awesome, from the staff to the hygienist and Dentist. I've always been treated so amazing. I also use the pharmacy where they are all pleasant and have never been told my medicine would take days to fill or be on back order like other large chain pharmacies. Thank you HCC for being a trusted and reliable resource in our community!
Jurnee Sulak
Apr 12, 2022
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Will cancel numerous appointments on you, and continue to cancel and then blame it on you. Fillings fell out the day they were put in. Dentists are rude, rough, and gossip the entire time. Will not attempt to get me in anywhere to get my wisdom teeth removed although theyre creating craters in my cheek. That's been ignored every time I complain. I have been getting 5 cavities taken care of for A YEAR. Because they refuse to do more than one at a time, and schedule beyond far apart just to cancel on you. Guess they care about their patients.
