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44 Years
experience
Emergency
services
Your Trusted Community Health Center in Twin Falls
Family Health Services has been dedicated to improving the health and well-being of families across South-Central Idaho since 1982. Our clinics offer comprehensive medical, dental, behavioral health, and pharmacy services designed to be both convenient and affordable. We prioritize patient-centered care through our Patient-Centered Medical Home model, ensuring continuity with consistent care teams. Our services include preventive care, chronic disease management, pediatric care, and urgent care, supported by bilingual staff and sliding fee discounts for those without insurance.

As a Federally Qualified Health Center, we leverage the 340B program to provide discounted medications and partner with local organizations to address broader community health needs. Our board of directors, composed of patients, ensures decisions reflect community priorities. Recognized as a National Quality Leader by HRSA, we combine clinical expertise with community outreach to eliminate barriers to care.
Services
Medical Services Pediatric Care Dental Services Diabetes Care Behavioral Health Pharmacy Services Urgent Care Women's Health School-Based Therapy Telehealth Visits
Details
  • Year established: 1982
Highlights and features
  • We have served Idaho communities for over 40 years with comprehensive healthcare solutions.
  • Our sliding fee discounts ensure care remains affordable for uninsured patients.
  • On-site pharmacies provide immediate access to discounted medications through the 340B program.
  • Bilingual staff and interpreters ensure effective communication for all patients.
  • School-based behavioral health services remove barriers to mental health care for students.
What people say
Affordable care options Bilingual staff available School-based counseling access Comprehensive service range Experienced providers
Update Listing
Services
Medical Services
Our medical services provide comprehensive primary care for all ages, including preventive screenings, chronic disease management, and treatment for acute illnesses. Patients receive personalized care plans developed by experienced providers, with access to immunizations, family planning, and geriatric care. Coordination between medical, dental, and behavioral health services ensures holistic treatment approaches.
Pediatric Care
Pediatric services focus on preventive care and developmental monitoring through well-child exams, sports physicals, and vaccination programs. Our providers educate families on healthy habits while addressing acute illnesses and developmental concerns. The Vaccines for Children program ensures immunizations remain accessible for uninsured patients.
Dental Services
Dental care includes preventive exams, cleanings, fillings, and restorative treatments for adults and children. Specialized pediatric dentistry promotes early oral health habits, while the Advanced Delivery Dental Clinic accommodates patients with special healthcare needs using ADA-compliant facilities and specialized equipment.
Behavioral Health
Behavioral health services address anxiety, depression, and developmental disorders through individual and family therapy. School-based providers deliver on-campus counseling to reduce access barriers, while telehealth options expand reach. Specialized programs support substance use recovery and chronic pain management.
Pharmacy Services
On-site pharmacies offer prescription fulfillment with 340B program discounts for eligible patients. Services include medication management counseling and over-the-counter product availability. Pharmacies operate at multiple locations to support treatment adherence and coordinate care with prescribing providers.
People
Aaron Houston
Chief Executive Officer
Leading Family Health Services' strategic direction, Aaron Houston brings decades of healthcare administration experience. He oversees operational excellence across multiple clinics while maintaining community-focused care principles established since our 1982 founding.
Dr. Basil Anderson
Medical Director
As Medical Director, Dr. Anderson supervises clinical operations and quality assurance. His 25+ years in family medicine inform our patient-centered approach, combining direct patient care at Kimberly Clinic with leadership in medical staff development.
Tori Torgrimson
Behavioral Health Director
LCSW-certified leader Tori Torgrimson directs our mental health services. She coordinates school-based programs and telehealth initiatives while ensuring evidence-based practices across counseling, substance abuse treatment, and psychiatric medication management services.
Joel Bangerter
Pharmacy Director
PharmD-certified director Joel Bangerter manages medication services across all clinics. He optimizes pharmaceutical care through 340B program implementation and coordinates medication therapy management to improve patient treatment outcomes.
Salma Barreto
Chief Financial Officer
Salma Barreto oversees financial operations including billing, grants, and budget management. Her expertise ensures fiscal sustainability while maintaining accessibility through sliding fee programs and insurance enrollment assistance.
Questions
What services does Family Health Services offer?
We provide medical, dental, behavioral health, and pharmacy services including preventive care, chronic disease management, urgent care, and school-based mental health programs.
Do you accept insurance?
Yes, we accept all insurance plans including Medicaid, Medicare, and private insurance. Financial assistance options are available for uninsured patients.
Are evening or weekend appointments available?
Most clinics operate Monday-Friday 8am-5pm. The Twin Falls Urgent Care offers extended hours for same-day medical attention.
How can I get prescription discounts?
Eligible patients receive medication discounts through our 340B program at all on-site pharmacies located at major clinic locations.
Do you offer telehealth services?
Yes, we provide virtual visits for medical and behavioral health consultations. Contact your local clinic to schedule a telehealth appointment.
What if I need specialty care?
Our providers coordinate referrals to specialists when needed. We maintain relationships with regional specialists to ensure continuity of care.
Reviews (5)
Lily Mendez
Jul 10, 2021 Report
So long story short, i set an appointment 3 TIMES and they changed it because the doctor that was going to fix my teeth was not there. but really? 3 times. i don't recommend paying for this place and that's not the only thing. i actually went to my appointment one time and i had a filling and they did a cleaning! MY TEETH ARE THIN, I HAD A CLEANING 2 TIMES A MONTH. also they thought that i was young and stupid that's why they did a cleaning although they had to do a filling. if your going to stay in this place expect these things to happen.
TheJasper
Aug 07, 2020 Report
Imagine scheduling a appointment just so they can confirm it multiple times and then at the last minute reschedule it because It wasn't done correctly. Another week of waiting since it's been months since my last visit. Total incompetence. From the front desk so unprofessional.
Michelle Cliett
Feb 05, 2020 Report
They are always so helpful and can get people in anytime especially if you have a dental emergency! The best part is they work on a sliding scale depending on your pay and they allow you to make payments!
Nellie Cramer
Jan 25, 2020 Report
I have had the run around with them with my infected tooth, and it's like pulling hair trying to get them to listen. Don't feel very safe in their hands especially pregnant. Won't be going back once my referal is sent.
Joe Jaxson
Dec 25, 2019 Report
Complete and total lack of care and empathy. Chipped a tooth over the holidays, which exposed a nerve. They got me in for my exam and told me they'd make me comfortable. 20 mins later they come and tell me that I have to wait TWO WEEKS for the extraction and refused to give me so much as ibuprofen. It's pretty pathetic that those on limited incomes cannot receive the same quality care that people with money in the bank do. Sickening.