Business Details
We are Aviva Health, a nonprofit Federally Qualified Health Center serving communities across Douglas County, Oregon. We hold the distinction of being Douglas Countys first 5-star Patient-Centered Primary Care Home, the highest designation granted by the Oregon Health Authority. Our multidisciplinary team of experienced medical, behavioral health, and dental providers delivers evidence-based, patient-centered care for patients of all ages. We are a preferred provider for most major insurance carriers, and we welcome patients with Medicare, TriWest/TriCare, OHP Medicaid, as well as uninsured individuals. Our income-based sliding fee scale, adjusted for family size, eliminates financial barriers to accessing our services. No patient is ever turned away due to an inability to pay, and we offer flexible payment arrangements for qualifying individuals.
We provide same-day access for acute medical concerns, plus telehealth behavioral health services to accommodate patient schedules and preferences. Our full-service dental program, staffed by nine dentists and one licensed denturist, offers comprehensive dental care for patients of all ages. We have been recognized as a "Favorite Medical Clinic" and "Favorite Place to Work" in The News-Review Readers Choice Awards. Our commitment to equitable, high-quality care extends across all 10 of our Douglas County locations, including school-based and mobile service sites. We also operate specialized programs including chronic care management, addiction medicine, and mobile medical units to serve underserved community members.
We provide same-day access for acute medical concerns, plus telehealth behavioral health services to accommodate patient schedules and preferences. Our full-service dental program, staffed by nine dentists and one licensed denturist, offers comprehensive dental care for patients of all ages. We have been recognized as a "Favorite Medical Clinic" and "Favorite Place to Work" in The News-Review Readers Choice Awards. Our commitment to equitable, high-quality care extends across all 10 of our Douglas County locations, including school-based and mobile service sites. We also operate specialized programs including chronic care management, addiction medicine, and mobile medical units to serve underserved community members.
Highlights and features
- We are Douglas Countys first 5-star Patient-Centered Primary Care Home.
- We accept most major insurance, Medicare, Medicaid, and uninsured patients.
- We offer sliding fee scales based on household income.
- Our dental program includes nine dentists and one licensed denturist.
- We have earned News-Review Readers Choice Awards for favorite clinic.
Services
Medical Care
We provide comprehensive primary medical care for patients of all ages, including general and preventative health services, chronic disease management, and pediatric care. Our team offers same-day access for acute medical concerns, plus immunizations, health education, and specialist referrals as needed. This care is available to all patients regardless of insurance status or ability to pay.
Behavioral Health
We offer primary care behavioral health and outpatient behavioral health services to support patients mental and emotional well-being. Our licensed providers deliver compassionate counseling, psychotherapy, and PTSD-specific treatments via in-person or telehealth appointments. These services are available to patients of all ages across our Douglas County locations.
Dental Services
We provide full-spectrum dental care for patients of all ages, staffed by nine dentists and one licensed denturist. Our services include routine exams, X-rays, cleanings, fillings, extractions, crowns, bridges, partials, dentures, and whitening. We also offer school-based dental services at Roseburg High School to reach adolescent patients.
Chronic Care Management
We provide chronic care management services for patients living with long-term health conditions such as diabetes, hypertension, and asthma. Our care team works closely with each patient to create personalized care plans, monitor health metrics, and coordinate specialist care as needed. This service helps patients manage their conditions effectively to improve quality of life and reduce preventable hospitalizations.
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Reviews (6)
Love Me Leave Me Abuse Me & Throw Me Away
Jun 18, 2022
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Amazing Dr.s very knowledgeable. Ready to help, listen, and do what ever it is they can to help in any situation. Honest, and to the point with out being disrespectful, offensive or over stepping boundaries. If their is something that you need for them to explain in a different way that you understand what their talking about. Dr. Any lamb in glide is the best Dr. I've ever had in 35 yrs and she is extremely sweet and down to earth all the staff in the office are sweet as can be.
In my opinion I feel as if Amy is similar to an all naturalist, Herbal supplements, type person. Rather then putting pharmaceutical medication in some patients. Her words to me today were "Medication doesn't cure it, it hids the systems" (in regards to anxiety and panic attacks) that's the truest statement ever said to me. Thank you Amy for your honesty, dedication, opinion, and ideas that you given to me in the short 6 months I've had you as my Primary Care Dr. I absolutely am 100% satisfied with the choice i made to have her as my PCP after interviewing a few other Dr previously.
In my opinion I feel as if Amy is similar to an all naturalist, Herbal supplements, type person. Rather then putting pharmaceutical medication in some patients. Her words to me today were "Medication doesn't cure it, it hids the systems" (in regards to anxiety and panic attacks) that's the truest statement ever said to me. Thank you Amy for your honesty, dedication, opinion, and ideas that you given to me in the short 6 months I've had you as my Primary Care Dr. I absolutely am 100% satisfied with the choice i made to have her as my PCP after interviewing a few other Dr previously.
Catrina Barney
Jun 11, 2022
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The dental assistant was amazing! But when me and my husband scheduled for an extraction for my husbands tooth that has a abscess and causing severe pain, the only had an opening 6 weeks out. So we took it, a couple days later we called and they had a cancellation for tuesday the 7th at 9am so we took that. I called the day off and let them know we were going to be A couple minutes late They stated that they did not have him on the schedule For today Or for the six-week out appointment They said that they had called to confirm the appointment on Friday but then said there was no appointment. Very unprofessional horrible service we will never return there.
Elsa Lemus
May 24, 2022
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Shelly Wells is AMAZING! My two children love her! She so patient, kind, and very respectful. Over the past two years she's worked with them and we love her. Definitely recommend her.
Pamela Morrisette
May 03, 2022
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I would like to share my experience with Aviva Dental in Myrtle Creek Oregon. I recently went through the process of getting a Dental Bridge for my bottom teeth. I couldn't be happier with the results. The entire process was amazing from the staff to my dentist, Dr. Jones, to the outcome of my dental bridge. So professional all the way through, excellent care, and the dental bridge is awesome. So much hard work was done through out this entire process and I can not thank the staff, my dentist, and the team who created my dental bridge enough or praise them enough. I highly recommend this Aviva Dental Care team in Myrtle Creek. I am blessed to have had such gracious care. Stellar Teamwork.
Angie Pope
Mar 17, 2022
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My husband, like most guys, hates going to the doctor. I finally was able to convince him to go to Aviva. (I have family who go there and they always said good things about Aviva) From the check in process to scheduling the follow-up appointment, the staff were very professional, friendly and some even joked with him which was very helpful. It relaxed him a bit. After his appt I asked him what he thought of the place. " Not bad.
I might have a new faith in doctors." He did mention he dislikes the constant calls reminding him of needing to get bloodwork. This was easily remedied when he called to ask if the calls could stop. He still dislikes going to the doctors but at least he isn't giving me a solid no and instead just rolls his eyes when it's time to go back in for his checkups. Anyone who is with someone like my husband knows this is huge and if anyone from Aviva is reading this, thank you for being so kind and taking care of my husband.
I might have a new faith in doctors." He did mention he dislikes the constant calls reminding him of needing to get bloodwork. This was easily remedied when he called to ask if the calls could stop. He still dislikes going to the doctors but at least he isn't giving me a solid no and instead just rolls his eyes when it's time to go back in for his checkups. Anyone who is with someone like my husband knows this is huge and if anyone from Aviva is reading this, thank you for being so kind and taking care of my husband.
Tami Cox
Aug 03, 2021
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The Dr was great, and the PA, most of the staff is superb, there is however a huge problem with an individual and Management that made a horrible mistake of updating my insurance for me on something someone heard where I was living violating HIPPA. Only takes a few to destroy something so many people work so hard for their reputation because of a Manager's poor judgement, hopefully it can be fixed