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Business Details
35 Years
experience
Your Trusted Community Health Partner in Northern Arizona
North Country HealthCare has been dedicated to improving community health in Northern Arizona since 1991. As a federally qualified community health center, we provide comprehensive medical, dental, and behavioral health services to 11 underserved communities along the I-40 corridor and major tourist destinations. Our mission focuses on affordable, accessible care with dignity, serving patients through integrated programs like prenatal care, telemedicine, and mobile health units.

We operate residency programs addressing rural physician shortages and maintain Federal Public Health Service deemed status for medical malpractice protection. Our sliding fee scale ensures care remains accessible to all income levels, while partnerships with local organizations expand our impact in addressing social determinants of health.
Services
Primary Care Pediatrics OB/GYN Dental Care Behavioral Health Telemedicine Physical Therapy Pharmacy Services HIV/AIDS Treatment Mobile Medical Unit
Details
  • Year established: 1991
Highlights and features
  • We operate as a federally qualified health center with 30+ years of rural healthcare experience
  • Our sliding fee scale adjusts costs based on income and family size
  • Integrated care model combines medical, dental, and behavioral health services
  • Mobile medical units serve remote communities and schools
  • Specialized programs for prenatal care, HIV treatment, and substance use disorders
Associations and certifications
  • National Committee for Quality Assurance
Services
Primary Care
Our primary care services provide comprehensive, lifelong healthcare for patients of all ages. We offer preventive screenings, chronic disease management, and acute illness treatment through board-certified providers. With locations in 11 Northern Arizona communities, we ensure accessible care through extended hours and integrated behavioral health consultations.
Dental Care
Full-service dental clinics in Flagstaff, Williams, and Winslow deliver preventive and restorative care including exams, cleanings, fillings, and dentures. We accept most insurance plans and offer sliding fee discounts for eligible patients. Emergency dental services are available on a walk-in basis at all locations.
Behavioral Health
Integrated behavioral health services address mental health concerns through counseling and psychiatric care. Our specialists provide substance use disorder treatment, depression/anxiety management, and telehealth therapy sessions. Programs include peer-led support groups and school-based mental health services.
Mobile Medical Unit
Our mobile medical unit brings primary care services directly to underserved populations at shelters, schools, and community events. The fully equipped van provides acute/chronic condition management, immunizations, and lab referrals with transportation assistance available for follow-up care.
OB/GYN Services
Comprehensive women's health services include annual exams, family planning, prenatal care, and menopause management. Board-certified obstetricians and certified nurse midwives provide labor and delivery care at Flagstaff Medical Center with integrated dental and behavioral health referrals.
Questions
What insurance plans do you accept?
We accept most commercial insurance plans, AHCCCS (Arizona Medicaid), and Medicare. A sliding fee scale is available for patients who qualify based on income and family size.
Do you offer dental services for children?
Yes, we provide comprehensive dental care for children aged 0-20 and accept pediatric patients year-round at all dental clinic locations in Flagstaff, Williams, and Winslow.
How can I schedule a telemedicine appointment?
Telemedicine appointments can be scheduled by calling 928.522.9400. Our virtual visit platform allows secure video consultations with providers for non-emergency medical concerns.
Are there emergency dental services available?
Emergency dental care is available on a walk-in basis at all clinic locations. Coconino County residents may qualify for emergency dental vouchers through local programs.
Do you offer prenatal care?
Yes, we provide comprehensive prenatal and postpartum care at our Flagstaff location, including high-risk pregnancy management and childbirth education classes.
How does the sliding fee scale work?
Our sliding fee scale adjusts medical and dental service costs based on household income and family size. Patients can apply for discounted rates at registration with documentation of income and family status.
Reviews (4)
Aliyah Kies
Jun 22, 2022 Report
Most uncomfortable experience of my life. I had a male gynecologist and he belittled me. When he weighed me, he said I weighed too little so I needed to take my clothes off to get my actual weight. Then continued to say that it was unacceptable and that I should be put on birth control. I did not want birth control due to my mental health and the hormones but he just kept pushing it. I also told him that I have slept with both male and female partners and he gave a dirty look and wrote it down.

He made little comments towards me that made me feel as if I couldn't tell him the truth about my health. Instead of making me feel comfortable and safe it felt as if he was not on my side. He didn't talk about other options to help with my weight besides birth control. This was such a horrible and uncomfortable experience. I just wish to feel safe when I see a doctor.
Cassandra White
May 20, 2022 Report
Really disappointed with the complete lack of professionalism with this office. First, they lost my referral (twice) and I was forced to wait 4 weeks until they found it and were able to book me, after FINALLY being booked they cancel my appointment less then 48 hours before my appointment because now the doctor has meetings that day. Why would they book me when he has meetings? Feeling extremely frustrated I agreed to reschedule for the following week, and guess what, THEY CANCELED ME AGAIN!

Again less than 48 hours before my appointment. This time the doctor has surgeries scheduled when the appointment is. I live 3 hours away and my husband has to request time off to watch our 3 children for me to make the appointment, Not to mention I am being told I need this test done to confirm cervical cancer. I have been waiting over 6 weeks to get in with this office and all they care about is not inconveniencing themselves.

It's sad a healthcare provider has such a lack of care for its patients. I hope this review is seen by some sort of management and another patient doesn't have to experience this and can get answers about their cancer in a timely manner.
Molly Baker
Mar 21, 2022 Report
My doctor didn't listen to me and told me that a rash I had on my face was acne. Now I'm dealing with a severe case that is taking over my eye. Will never go back because the doctors don't listen to their patients but just dismiss them.
Jesika Campbell
Feb 26, 2022 Report
I have had a few good experiences with North Counrty. I absolutely love Bethany Davis, but her schedule doesn't work with mine. I stopped using them for my OB services. Now I'm in the process of switching my kids' pediatric services. This place has wasted too much of my time and caused too many hassles. Having all my doctors in one place was appealing, but this place just doesn't operate effectively. The automated phone system has always drove me bonkers as well.