Smiles Of Naperville

Do not return phone calls!. Always have a recording on.! Very frustrating! Very poor customer service.

The entire office had a pleasant and comfortable environment. I must admit, going to the dentist has always had my anxiety levels through the roof! However, the Doctor and Shelby made me feel very comfortable. They were both so kind and patient. Shelby took her time to the point where the anesthetic was pretty much painless. I highly recommend Smiles of Naperville!

I would highly recommend smiles of Naperville for any of your dental needs the staff and assistant's are very helpful and professional Dr Sadrameli will give you her gentle touch along with the best care and treatment available. Thanks Smile's!

This is the absolute worst dentist office. They completely ruined my daughter braces treatment and wanted to make us pay for their mistake. The dentist has been so rude! Their texting system is flawed. The front desk is unprofessional and unorganized. Billing is all over the place etc., the last year of dealing with them has been an absolute disaster.

This was the first time I have been back to Smiles of Naperville in a while. Due to COVID-19 my family and I pushed back some of our non-urgent medical appointments. I was both pleased and surprised with the thoroughness of the sanitation. The doctor explained everything clearly and took her time to make sure everything was perfect. I'll be back again in 6 months.

My husband and I both had very positive experiences at Smiles of Naperville. They catered to my need of wanting the chair more upright. Sometimes I would feel claustrophobic with a completely reclined seat. Dr. Ko is so friendly and informative. Kim, the hygienist was the same. I would recommend Smiles of Naperville.

I have been a patient of this practice for many years. Honestly, the customer service of the scheduling and billing department wasn't very good. I continued with this practice because I loved the doctors and they provided excellent care. But at my recent appointment, the new front desk staff was super friendly and very helpful. I am also in the dental field and the front desk is the first impression of the practice. In my opinion, you have found great new representatives!

Like many customers expressed office staff are very rude and have no empathy. Billing services are horrible, they charged double the amount to my 20 year old daughter for wisdom teeth extraction couple of years ago. I came to know when we received statement from the insurance company and had to dispute it. I didn't write review then but this time one of the front crown came out and they couldn't accommodate me even though I had my crowns from them 10 years ago.

The earliest they were able to get me in was end of the week. The other dental place was able accommodate me very next day even though I wasn't their customer amd that's called service with kindness and care. I wouldn't recommend anyone to this dental place. Horrible front desk employees.