Smile Designs By Karen Cooper

Do not recommend. New patients be aware. They insisted to call pharmacy directly for my prescription. I called the dental office consecutively for 3 days and they still didn't contact the pharmacy. I called the front desk again on Friday, and he said that they will do so before the dental office close at 5 pm. The pharmacy said that they never recieved the request when I am at the counter so I had to wait over the weekend to get my prescription after I called the dental office on Monday to complained about the one week delay.

Today I went into the referred endodontic office, and found out that Smile Design never sent any X-ray, which supposed to be done two weeks ago. I am changing dentist, and can not recommend anyone to come to this place.

What a missed opportunity. I do not recommend this place to my family or friends. I scheduled my appointment a month ago and thought I was set up because the receptionist took all my information down and who gave me a schedule and time. I also submitted my information online through their website, but when I arrived as scheduled I was never in the system. Smile design should pay me for my missed appointment

I think its overdue for a review on this awful place. Where do I even start? In September of 2018 I decided I wanted to get my teeth fixed before I got married that October. When I was younger, I broke half my front tooth off and had filling on it every since. We decided that we were going to put a crown on my broken tooth and a veneer on my unbroken tooth so they would match better.

I was very excited going into this process given I have had odd looking teeth for most of my life. Its been a high insecurity of mine and I was very excited to finally get them fixed. I started to feel uneasy when my temporaries were put on. They looked absolutely HORRENDUS and did not stay on at all. They fell off multiple times. I started to get very worried, what if my veneer or crown falls off?

I had asked the dentist and she stated it doesn't usually happen. Finally the day came where I got my permanents put on. When I first saw them, I didn't love them. They were oddly shaped. I thought maybe I had to get used to them. I eventually got married and finally felt confident in myself. A few months went by and my worst fear came true. My veneer fell off!

I was in shock. I cried because I had spent so much money and time for this! it was put back on and brushed under the rug. I asked if I could still eat my normal foods and the answer was yes, so I went on doing what I was doing and being very cautious on what I ate and how I ate. A few more months passed, and guess what happened? Veneer fell off AGAIN!

At this point I was getting very frustrated. I went in and they suggested a night guard for my grinding. I agreed and was told this would solve the issue and it would not fall off anymore. Woohoo! I have found my answer! Wrong. It had fallen off not once, but TWICE more. This has been FOUR times in total in the less than two years I trusted this practice with my smile.

As Dr. Keren Cooper told me herself, "not everything in medicine is guaranteed" when I asked her why the night guard did not work. I now go everyday scared to bite into something that might be too hard, and I go to sleep every night scared that the veneer will fall off again. I now have to spend another 2k somewhere else to get two matching crowns put on(which should have been done in the first place).

If you are considering going here, don't. As the other reviews say, the wait is awful. If you have an appointment first thing, expect to wait about an hour since they like to dilly dally in the back with their "group morning huddle" while everyone waits in the lobby. I've tried to contact their insurance professional and they did not do a thing. Keren Cooper is living her best life posting cigar selfies on Instagram while there's people out there she did so very wrong. Save your time and money and go somewhere else.

Its been years since I went to the dentist and mostly because I always have horrible visits it always left a bad taste in my mouth, no pun intended. This week I went to see Dr. Cooper, just because my wife made me. Her staff is amazing. It was not uncomfortable as Dr. Cooper has angel hands very gentle. She and her staff also took the time to explain things that were being done and why it was being done and didn't make you feel bad with the typical "ohhh you need to floss better, we can tell you don't." We will definitely be going back to stay on top of things. The whole family will be going back. Even their prices are amazing!

Dr. Karen Cooper and her staff are absolutely phenomenal! They provide exemplary customer-centered, customer-focused dental care in a state-of-the-art facility. Dr. Cooper ensures each patient is treated as an individual with a plan of care designed specifically for that patient. Savannah is blessed to have her as a premier provider of dentistry! Tia W. Dixon Savannah, GA

Highly recommend to anyone in need of a caring dentist that really takes her time. She was willing to go slow with me because I have HORRIBLE dental anxiety. In the past I was very dependent on the laughing gas to get through my appointments but Dr. Cooper helped me to overcome my fears to where I don't need it at any appointment. LOVE HER! THANK YOU DR. COOPER

I have never been more impressed or pleased with a dentist in my life! Myself and my three children were all new patients of Dr. Cooper and she went above and beyond for us. When my youngest ended up needing more work than anticipated she made me feel so comfortable with every procedure. I never had to worry about my child when he was in her care. Dr. Cooper even had my child laughing in the middle of a procedure! I cannot thank her enough for her kindness and genuine personality! I don't care what any of these other reviews say. SHE IS AWESOME!

Dr. Cooper has been my dentist for the last past few years and has always taken great care of my teeth. Dr. Cooper and her staff are very nice, patient, and excellent dental services. Awesome office!

I have always hated the dentist until I started going to see Dr. Cooper thanks to a co-workers recommendation. Her team is always in a good mood and always make me feel like family. Never a dull visit with this dental team. Thank you for making the dentist enjoyable and for going above and beyond to ensure I love my smile. :

I've been a patient with Dr. Cooper since 2007! I absolutely love and adore Dr. Cooper and her staff. I use to have bad anxiety with previous dentists and Dr. Cooper was the answer to a prayer! She is very gentle and really helped cater to my dental anxiety. She is the best, I highly recommend.