Progressive Dental

The staff is amazing I always am so anxious at thr dentist but this is the first time I felt good being at a dentist they are great at addressing all your concerns and try to work with you with payments they want to help you its awesome definitely recommend them I will be going here from now on

I don't write bad reviews for things often nor do I really write reviews at all but I need to go out of my way to write about the poor dental care that I received at progressive dental. Last year I established here as a new client and they initially told me I had 13 cavities to be filled which is overwhelming and daunting in the first place. I proceeded to have my first 2 fillings done in the fall. Subsequently both of my fillings were botched and done poorly and both of my teeth that were filled initially had to have root canals done.

The first root canal went fine and the crowning process went fine but the second tooth became a huge issue. The post that was placed in my tooth after the first root canal was placed improperly and caused my bottom teeth to bite into the post which caused some severe swelling to my face because of the secondary trauma of the post impaction. I went back the next day and they decided to grind my tooth down to make room for the post but decided it was best done without Novocain. Additionally I had a steroid shot given directly into my gum and again with no numbing agent given.

My teeth have complex issues in terms of their alignment as well as impacted teeth above my current teeth that never grew down, but these facts weren't considered causing a massive amount of swelling. I ended up having to visit a local ER at midnight because of the swelling which was reaching my eye and was becoming dangerous and had to have a CT scan done and had to be loaded up on medications because of this lack of attention to detail.

I had to beg for an appointment after this to have it looked at again and they ended up just making an incision to drain the swelling fluid and referring me to a specialist because they had no idea what they were looking at or how to help. After the Specialist resolved the issue after having to remove the original post and replace it again correctly over the course of 3 appointments causing me to spend thousands of dollars to fix this, I went to a new dentist to complete the process.

After establishing with my new dentist, they took some X-Rays and found out I in fact only had 1 cavity that needed to be worked on not 13 or 11 now at this point in the process. That's a big disparity between findings from dental offices that are only a mile apart. Additionally, the cost of getting any dental work done is half the price at my new dentist when compared to what progressive is charging, for seemingly lower quality work.

What is going on at progressive that there is such an issue with this? Why are they charging so much more? It feels like they are just trying to pump people through like a factory and make as much money as they can. Sure some of the hygienists and staff are nice people but overall the work is expensive, and it's done poorly from my perspective and from other people that have had work done their before as well.

They didn't consider the other factors present with my teeth which caused major problems. I wouldn't go here if I was looking for dental work again, there's plenty of options around and this operation shouldn't be your first choice.

Dr. Marcus Spera is such a talented professional. I am continuously impressed by his insistence on work that is exceptional, even when complicated. I was worried about a filling by Dr. Marcus and I honestly could not believe that he was done with the procedure. I didn't feel anything. While I have had a great experience with every dentist at Progressive over the last 15 years, I am very happy to be working with Dr. Marcus. Overall, Progressive Dental is truly an office full of fantastic professionals, from the moment I walk in, to being escorted out when I am done by staff in both Binghamton and Endwell offices. Plus, I love the office music. It adds calm to my visit each time.

I'm a long term customer, and I really appreciate the reminder emails every 6 months. They do a great job. Staff is friendly and professional, and their office is always clean. Highly recommend!

I called Progressive Dental with extreme tooth pain and desperate for relief! They were able to get me in the next day! Dr. Marcus and his dental hygienists were phenomenal at making me feel comfortable as I have great anxiety around having dental work. I would highly recommend them to friends and family!

Customer service 10/10. My boyfriend had a wisdom tooth that absolutely had to come out. Called the Norwich NY location and the receptionist was more than wonderful! Answered all of my questions politely and so respectfully. She was also even able to get us into the Binghamton location the same day! At the Binghamton location, although the experience of having a wisdom tooth removed is less desirable the quality of care and respect given was phenomenal! Many Thanks!

I had a dental emergency and called several offices all over Binghamton, none of them could fit me in. I called Progressive and they were able to see me in less than a week and the lady who answered the phone was incredibly kind. The dentist was funny and made the whole procedure a delight. The assistant was very kind too. If you ever need anything, this is the dental office you should go to. They really care and are great people, unlike the other offices I had the misfortune to interact with.

Dr. Jennifer Redmore is the most compassionate dentist that I've ever been seen by. I called for an emergency appointment and they got me right in within the next hour. Dr Redmore was extremely professional and knowledgeable, I've never been treated with as much respect and compassion at any other dentist that I've ever went to. She immediately resolved my pain, she was very gentle and made sure that I was okay every step of the way.

The dental assistant was so kind and patient as well. I can't say enough good things about this office. Thank you so much for what you all do, the way you treat your patients shows how much you really care. You are all truly appreciated.

My granddaughter loves to go to the dentist. KayTe her hygienist is amazing with her. Dr Marcus is also great with her and she loves the balloon animals. Thank you for truly caring about your patients. Making a child want to go to the dentist is awesome and knowing that she is comfortable going makes me happy.

I had a great experience with Progressive Dental! The assistant to the Dr was superb. I was very nervous getting two teeth extracted, but they understood my anxiety and uncertainty, and made it a great experience. Dr Redmore is painless and has a great bedside manner along with a great personality!