Pediatric Dentistry PC

Dr. Lucas is amazing. She really is the best in Austin. She makes sure the kids are happy and have a wonderful visit. We've been seeing her for awhile now but I decided to do a review this time because our experience was so good. We had a pretty stressful procedure to do on my 3-year-old. Dr. Lucas explained all my options and we went with the best option.

She was actually able to get the procedure done with the less stressful method, much to my surprise. The procedure was a success but most importantly my daughter and I left the office feeling very happy. She's awesome, I wouldn't use anyone else!

Everyone here is so so sweet. My babies appointments are totally not chaotic because of how fun the ladies make it. They are very efficient and I have never had a wait time longer than 2 minutes. Awesome service!

Dr. Lucas and Sheidy were so amazing. All of the staff was amazing, really. We live an hour away and I would make the drive again no problem to go back here for anything my son may need. They took great care of him. He needed a tongue tie taken care of, and they did it so quickly. They educated my husband and I on what aftercare will look like, exercises to do to help the healing, and what the healing process will look like. I will 100% recommend them to anybody that may need a pediatric dentist.

Our newborn had a tongue-tie, and we were hesitant to get it fixed, especially because she was so young. Dr Lucas was very understanding of our concerns, and when we got the frenectomy done, she was professional and took great care of our little one. The procedure was very fast and we had our own private room to nurse in after. 10 days after the procedure, her tongue is healing well and her latch is totally better!

We saw Dr. Lucas for my son's lip and tongue tie procedure. I'll piggy back on a previous review and say that Dr. Lucas and staff are great, but there are some cons to visiting this office. For the positives: the staff is so friendly, patient, and caring. The procedure was very quick, and Dr. Lucas and staff were so great with my son. They also fully explained all guidelines to follow after his procedure. There's a private room to breastfeed after the procedure is completed.

Like the other reviewer stated, the paperwork says there will be a two week follow up. They checked in through text after to see how was doing, and Dr. Lucas called me directly to talk me through some concerns I had, but there was no two week appt made. I was told he could come in two weeks later if I wanted him to be checked but it wasn't mandatory.

This didn't really bother me, but the office should update their paperwork to reflect this. I'm giving this office three stars based on how Dr. Lucas operates in terms of processing insurance. because she doesn't. Procedures are paid for in full and the parent/guardian must file the claim through insurance themselves in order to be reimbursed. Seemed simple at the time, but it has turned into an on-going battle that I have yet to resolve (which is another review for another time).

The office provides all of the paperwork but will not submit it for the patient. In my new mom haze, I didn't even think about how difficult this would be, and I didn't realize that this procedure would be processed as out-of-network due to this office's setup. I don't remember this being directly pointed out besides in an email attachment that listed a few questions to ask insurance. Yes, it's my fault that I didn't double check, but I'm annoyed that this wasn't more clearly discussed beforehand.

It definitely would have affected my decision to have Dr. Lucas correct his tongue tie. Overall, it's unfortunate that she has decided not to process insurance for her patients. I would love to bring my son back to her, but I cannot deal with this everytime he needs to go to the dentist.

Kids love playing in front waiting room in the playhouse and with the projector floor games. Staff is friendly, helpful and enjoy their work. Doctor Lucas is an awesome dentist. Super sweet, friendly, and takes her time with concerns you might have about kids teeth. Love Austin Pediatric Dentistry.

We love this dental office, the staff is SO kind and genuine, and Dr. Lucas is a GEM! My kids beg to go to the dentist! My son had a crown placed and a root canal at 5 yo and he felt so safe and Calm with the staff. They are respectful and helpful, I just love them!

Dr. Lucas is so special. She is incredibly personable and kind. She is conservative and won't push you to make any decisions you are uncomfortable with and will make sure to thoroughly educate you on everything. Dr. Lucas will go out of her way to check in on you and all of the staff in her office is the same way. Amazing communication and so sweet and thoughtful.

The staff and facilities here are so amazing. My daughter absolutely loves visiting the dentist, and her eyes light up anytime I feel her we have an appointment coming up. Every person we encounter here is so kind, helpful, and patient. They truly go above and beyond to deliver a comfortable and positive experience.

My 3 year old son hurt his mouth in a bicycle accident a few days ago. I thought it was just a split lip that would heal on its own, but over the weekend it really started bothering him. I called first thing Monday morning, not sure if they would be able to work him in. Victoria, who answered the phone, was so compassionate and caring, yet professional.

They were able to work us in within two hours. He really enjoyed the waiting room, which is obviously tailored to kids. He also enjoyed getting to watch Paw Patrol, which totally distracted him from the gentle prodding and pictures going on in his mouth. The assistant was super friendly, empathetic, and gentle. Dr. Lucas, of course, is wonderful and clearly explained my son's prognosis as well as what to watch for.

She was patient with my questions, yet honest about best and worst case scenarios. Both of our two visits have been exceptional. I only wish she was in-network with my insurance. However, the customer service, atmosphere, and care is so tremendous that I can't bring myself to deduct any stars for it. Thank you for taking such good care of my boy!

Dr Lucas - and her staff - deserve 10 stars! I brought my 3 week old son in for an evaluation for a possible tongue/ lip tie. From scheduling the appointment- to the entire appointment and process- I received exceptional service! The front desk staff are so helpful and pleasant and Dr Lucas is amazing! She evaluated him and did not recommend a procedure for him and said his ties did not appear to be that bad.

I was so worried about it prior and she eased my mind and didn't recommend an unnecessary procedure. She is a class act- with honest and integrity! I will be using her office from now on for all of my kiddos - even though we live in Round Rock- she's worth the drive! Thank you Dr Lucas and Team for your service and being so great!

This place was recommended to us by my doula to get a tongue tie consult for my daughter. We did the treatment and it cost about $500 to do. My decision was primarily based on the pain caused while she was feeding, and the feeding was much easier and less painful once the tongue tie was gone and my nipples had a chance to heal. If you have any discomfort during breastfeeding and you think it could be because of tongue or lip tie, highly recommend you get a consultation! Pros: * Everyone in the office is super friendly! * The tongue tie laser removal process was fast * There's a mother's room they offer to you afterwards if you'd like to feed your baby post-treatment Cons: * It was very apparent that my daughter had a tongue tie but they still charge for consult, though it only took a few seconds before determining she did, and I agreed to the treatment * In the paperwork that you sign ahead of time, it says they will submit to insurance on your behalf but they actually will not * The paperwork says there will be a two week checkup but this didn't happen, the only follow up was a generic text that was sent a day later

My child needed to have an extraction of baby teeth. It was not easy for her, partly due to previous experience with another pediatric dentist. This time everything went so different. Dr. Lucas was as professional and kind as everyone on the team. They were so genuine and compassionate, accompanied us to the car, after the procedure and followed by the phone calls. The extraction itself was clean and well done, with no pieces of broken roots or extensive bleeding.

I went in today with my baby boy for a consult for his tongue tie. Dr. Lucas and her assistant were amazing. They made me feel at ease in regards to the whole procedure. All my questions and concerns regarding the procedure were addressed. Also they were able to preform the procedure the same day as well so i didn't have to come back again, which is super convenient during this whole covid pandemic.

The office protocol regarding covid also made me feel safe taking a two week old to their office. I would highly recommend this office to anyone and will definitely be bringing him back once gets his first tooth! The 35min drive is well worth it!

Amazing doctor and staff. I went there desperate for answers on why my baby wouldn't eat. Dr. Lucas and her staff were very informative and seriously the nicest people on the planet. We live in Pflugerville so they are not exactly convenient, but I will continue to make the drive just because they are that awesome.

The customer service by both the doctor and the staff, the cleanliness and beauty of the space, and the professionalism of the service make the spot worth checking out. I was referred to this practice due to a posterior tongue tie for my newborn daughter. She is seven weeks old, and I was running myself ragged trying to do all the many things in order to increase my milk supply.

The folks at La Leche League identified some two-tone coloring to her lips, and speculated that she might have a posterior tongue tie. I was able to make an appointment for the next week easily, as there's an actual person who picks up the phone when you call this establishment. In fact, I was able to speak to an actual human being when I called the day of my appointment for let them know I was running late.

That seems to be an increasing rarity in the medical field. There are signs near the parking lot that meet you towards the office space. This is one of the initial demonstrations of attention to detail that I noticed, and appreciated. All the staff were attentive, welcoming, and professional. I was greeted right away by both receptionists, and was taken to the back within one minute of my tardy appearance.

The folks who dealt with explaining the procedure, and also the billing, were super friendly and accommodating. They moved my car seat for me and went over the charges with transparency and kindness. This practice is not covered in network by my insurance, so we ended up paying the $511 out of pocket. But, the alacrity of the procedure, plus the ability to use lasers instead of scissors for my daughter's comfort, and the fact that this practice does the procedure all the time, made me feel like this was very worthwhile and a good use my money.

Final notes: There was a space in the practice for nursing immediately post procedure, and the bathroom had a changing table with all the amenities. I can see why so many people like this practice and recommend it highly.

Absolutely the highest quality place I have ever taken my kiddos. They have a fort for waiting. Yes a full blown playhouse/fort. Dr. Lucas is amazing, nice, and friendly. I would 100% recommend this place.

Amazing! My children actually ask to go to the dentist! They love it here. There is an amazing game system in the waiting room that is easy enough for any kid to play but also fun! The staff are very friendly and try to maximize your time. Office staff are on top of it! All of the dental staff are amazing and helpful even with my little anxious one. The kids pick sunglasses and a movie to watch while they get their teeth cleaned. And of course get prizes at the end. Great job, guys!

We had the most amazing experience at Austin Pediatric Dentistry and my only regret is that we didn't go sooner to have my son evaluated for a tongue tie. If you think your nursing relationship is being impacted in any way by a tongue tie, call NOW and make an appointment to have Dr. Lucas do an evaluation. There was no pressure to do the procedure, and it was only recommended after visual confirmation with a special camera and showing us what the tongue would like without the tie.

When he was born, our doula immediately pointed it out and said to keep an eye out for any issues breastfeeding. Our third day in the hospital, the pediatrician who was on call said "I don't know why people make such a big deal about tongue ties. I've been practicing for over 30 years and no one used to care". So, I dismissed the terrible pain and assumed I was doing something wrong. Doctors know best right?

She said that even after seeing where I was already scabbing over. Unfortunately this set me home planning to "tough it out". It took days of me fighting back tears every two hours when my son would nurse before I finally called an IBCLC who immediately referred us here. Back to APD, everyone was extremely caring and friendly from the office schedulers and staff to the assistants and doctor Lucas of course.

The facility is gorgeous and my 10 year old step-daughter loved coming to the visit and playing in the lobby. As a newborn we had issues with the insurance claim and their office stayed on it for MONTHS trying to get it covered. The procedure itself took literally seconds and nursing was immediately improved. I can't tell you enough what a difference this made in my life and I just wish I had gone sooner. thank you Dr. Lucas and APD!

We were referred to a pediatric dentist for the possibility of lip or tongue tie. From the front office to Dr. Lucas everyone was great here. The front office thoroughly explained everything to me and answered all my questions when I booked the appointment. They also very clearly let me know options to be able to file with insurance and sent me the codes same day.

The visit way great, they gave me all the forms I needed for insurance as well. Now to the visit- Dr. Lucas was so quick which was great for my 2 week old. She took pictures so she could explain her findings to me. Turns out his lip was normal and his tongue tie was very minimal she didn't recommend him getting it cut. I really appreciated her honesty as I didn't want to do it unless it was 100% necessary. I would definitely recommend her!

Dr. Lucas and her staff are wonderful. We've been seeing her since our oldest was 10 days old for a tongue tie. Routine visits are great for the kids. Everyone is so sweet and kind. They're always on time and are even crazy accommodating in the case of emergencies! Our oldest knocked out her front tooth in Mexico on vacation on a Sunday night and dr. Lucas was quick to return our call, calmed me down and gave me specific instructions.

She looked at photos from my phone and helped us get through the rest of that trip. Then, 6 months later, our one year old fell and tore her frenulum and loosened her two front teeth and they took us in within 30 minutes of the call.

We love Dr. Lucas and all her staff! Everyone is so kind and warm and amazing with kids. And the lobby is so fun I try to get there early so my son can play in the playhouse and with the virtual floor. We first visited when my son was 3 days old and our pediatrician noticed his lip and tongue tie. They were able to get us in the same day. The procedure was explained thoroughly to us and his nursing improved immediately after!

Even though it's far from us I still take my son there for his biannual checkups. Everyone makes him feel so comfortable and explains any procedures and what to expect/look for to me.

Our experience here was great. We came in to have our 5 month olds tongue tie fixed and the office staff was very helpful from start to finish. They were very sweet with my baby and Dr Lucas checked up on him that night to see how he was doing. I would recommend them if you suspect your baby may have a tongue tie and we will be going back again for his first dental visit when he turns one. 8/16/17 Just had our 1yr dental visit, the hygienist was very nice and explained everything thoroughly.

She was sweet with squirmy one year old and quickly polished his teeth. Dr Lucas was again very pleasant and checked on his tongue and teeth. Even though they aren't the closest to us, we plan to keep going there as they have a great set up and good demeanor with the very youngest of dental patients.

I brought my daughter here at about 19 months as I noticed she had an upper lip tie that had become evident with the arrival of most of her teeth. Dr. Lucas was excellent - she examined her and went over the possible treatment options but gave her medical opinion that nothing should be done at the moment since she had successfully nursed for 18 months and it wasn't causing a problem and it is something we should just keep an eye on but not worry about.

She was kind yet professional and competent. The office is wonderful too - the fun playhouse and front office play area are really neat. I will be bringing her back for regular dental care.

Absolutely OUTSTANDING experience with Dr. Lucas and her staff! I will break down why, but in essence, the tongue tie procedure was quick, their customer service outstanding, office clean, and personal follow-up went above and beyond my expectations. Attention breastfeeding moms! To give a little bit of background information, my son was 2 months old at the time we got the procedure done.

He was having green, explosive stools (tmi?), slow weight gain, never showed signs of being full or satisfied and wanted to breastfeed for 4-5 hours at a time. When I say I tried everything. I mean EVERYTHING. I was all over the kellymom and la leche league websites researching, talked to multiple pediatricians and lactation consultants, midwives, etc just trying to find a solution to our issues!

Everyone was saying my concerns were invalid, it was an allergy issue, or just to give him formula and call it a day. When I asked about potentially getting his tongue tie fixed to these professionals, every single one of them said that it wouldn't fix any of the issues we were having, that tongue ties are a "myth" and not to waste our time worrying about it. I'm a first time mother, but something was telling me that tongue tie was the underlying root cause to all our problems.

I researched and found that Dr. Lucas was one of the only specialists that could perform the procedure with a laser in our area and has had success with it. I called the office and informed them that I was in Houston and wanted a consultation and the procedure done the same day if Dr. Lucas thought it would help. The receptionist assured me that they would accommodate.

When we got there, I felt at peace immediately. We filled out the forms and were seen right away. I told Dr. Lucas everything that was going on and she validated all my concerns, looked at my son's mouth, and said that he had one of the worst tongue ties she had ever seen! She was shocked we were able to breastfeed as long as we did! She said he had a lip tie too but she recommended we do the tongue first, and come back for the lip if our issues weren't fixed (shows that she isn't greedy for $$$).

My husband stayed in for the procedure (I couldn't take seeing my baby in any type of discomfort) and I waited for 5 mins in the waiting room. Once done, I latched my baby to breastfeed right away. He was surprised he could move his tongue! I saw it on his face! Now it's been a little over a month since the procedure and guess what? His green stools are gone! He's gained 4 lbs! That's about a pound a week!

Guess he had some catching up to do. He's fuller for longer times in between his feedings and our feedings are now normal times! Latching him is no longer uncomfortable either! ALL OF OUR PROBLEMS ARE FIXED AND BREASTFEEDING IS GOING GREAT! Dr. Lucas texted me herself on our way back to Houston just to encourage us to reach out if we had questions or concerns.

Her billing staff gave us paperwork to file for insurance reimbursement to prove that the procedure was medically necessary. Our experience was brilliant and I'm glad I came to Dr. Lucas instead of putting my baby on formula unnecessarily when our desire was to breastfeed. Now we can because of Dr. Lucas! THANK YOU DR. LUCAS! We will forever be grateful.

Oh my gosh where do I even begin? The process from start to finish was the easiest doctors visit I've ever done. They have an awesome play area in the waiting room and movies they play while they clean teeth! My daughter still talks about trolls anytime I mention the dentist. My son who has Sensory Processing Disorder had a bit of a hard time but the dentists were wonderful working with him even had him sit on my lap and hold his head into her lap. The other places I've been the dentist get fed up and have literally walked away. Not her. Omg I cannot say enough great things. Serious.

My son's front two teeth grew out missing some enamel, which led to tooth decay. Two previous dentists wanted to sedate and cap his teeth, and didn't give us other options. I did not want to do that (I'm 36 and have never been under anesthesia - why would I risk that with my son who is 2?) and found this awesome place on Yelp. I am so glad I did!

The entire staff is so great with children and my son actually let them clean his teeth! This place is wonderful and give parents options besides sedation. FULLY recommend :)

We went to Dr. Lucas for the first time a few months ago. What a breath of fresh air Dr. Lucas and her staff were! Upon arrival my 3 yr. old and 7 yr old were quickly at ease with all the fun technology, as well as the friendly demeanor from the staff. They both had an exam and their teeth cleaned. I also loved how Dr. Lucas educated both of my kids on flossing and teeth brushing.

At the end of the appointment the kids really loved to pick a toy out of their toy machine. So fun! It's not very often kids ask to go back to the dentist. My kids can't wait for our next teeth cleaning. Thank you Dr. Lucas! - A L