Hackney Family Dentistry - Bob Hackney

Looking for a dentist? Hackney is an exceptionally warm dental experience. The staff are totally focused on the patient. So glad I found them!

Dentists themselves are really nice and good at what they do. I left because their office manager is so intensely and repeatedly rude (I would even argue that she's combative at times) I couldn't deal with any of it anymore. They're also incredibly overbooked. Their "emergency" appointments are booking three weeks out. A broken tooth can't wait three weeks. We moved on.

I never knew I could look forward to seeing my dental professional team. I moved from a big city (out of state) to Shelton, and had only been under the care of "chain" dental offices prior to moving here. I can tell the staff here actually enjoys their job, and has the experience to back it up. I always get major anxiety about dental care, even though I've never had any huge issues, but the Hackney dental team has been so stellar in taking care of my oral health that the overall demeanor brings me a sense of calm.

How refreshing! I am so pleased with all of the staff I have had the pleasure of interacting with so far. Everyone is so kind and compassionate, the office is absolutely gorgeous, and my teeth have never felt more cared for. I am so happy to be a part of the "family", and I look forward to my future visits with them. Highly recommend!

I've been going to Hackney Family Dentistry for almost four years now. Thanks to all the great reviews I read! I am no longer afraid to go to the dentist. Everyone at Hackney Family Dentistry makes you feel comfortable. I can smile again! Dr. Travis, Dr. Kyle and team are the best!

Just moved to the area and needed a new dentist, so I read reviews and picked Hackney Family Dentistry based on comments. They were able to get me in quickly to schedule a repair to a chipped crown. Turned out to be 2 cracked crowns, but ok. The process to fix these issues was remarkable, in that I think it's been just 2 weeks since my initial appointment, maybe 3.

My temporary crown came off when I was brushing my teeth this morning and they squeezed me in today to re-stick it on. Turned out the permanent crowns came in early, and within an hour, I was out the door with 2 new teeth 5 days early. The office staff is so friendly and efficient, the doctor is quick and thorough, but most importantly, painless. I still need some cleaning, but I'm not dreading it. That's a lot to say for someone who lives in terror of dentists. They are great, trust me.

Very friendly, yet professional people. Like so many others, going to the Dentist makes me feel anxious. I felt completely at ease with everyone I encountered at Hackney Dental within a few minutes after arrival for my 1st visit. I never felt pressured to do any of the suggested work needed on my teeth. I highly recommend Hackney Dental if you don't feel comfortable going to the Dentist. They will set your mind at ease & make you glad you are there. They will help you to achieve putting on your best smile!

Dr. Kyle Hackney is awesome! I've never had such a thorough cleaning and overall services. The office staff are courteous and well organized. Hackney Dental is so kind and caring. I highly recommend Hackney Dental to anyone!

My experience this morning with the two receptionists and Kayla - the dental assistant and Dr. Travis was exceptionally great; a crown loosened while flossing my teeth at 10:15 AM; I was in a dental office chair by 11:15 AM; and my crown was examined, taken out and re-cemented by 11:40. Thank you to a great team at Hackney Family Dentistry!

I have gone to this dentist for four years and have had good experiences with Dr. Hackney but I am not pleased with the office staff. On several occasions over the last four years I have scheduled appointments and been told after arriving to the office for the appointment that it needed to be rescheduled due to staffing issues. This most recent time finally tipped me over the edge to write a review and I won't be going back.

Always have a good experience at Hackney Dental! Everyone is courteous and professional. All questions are answered, even anticipated. Advice is routinely given. On my most recent visit I had to wait for just a few minutes, but they gave me a coffee gift card as way of apology. Completely unnecessary, but just showed me how above and beyond they are!

I left for a few years because another dental office was more convenient, but came back and can't believe that I ever left! Won't happen again. Thanks Hackney! You guys are awesome.

Talk about amazing dentists and staff! I began a very long dental process today to fix my teeth and Dr. Travis was incredible along with his assistant Kayla. I was in the chair for 4.5 hours today and they did everything possible to keep me comfortable plus he saved two teeth that another dentist was just going to pull! Thank you all I do not think I will be as nervous next time lol

Why look around; Hackney Family Dentistry is the preeminent model for dentistry! I am eternally grateful for the care, professionalism, and bed-side-manner Dr. Kyle and his team provided during a surgical extraction of a wisdom tooth. Thank you, thank you, thank you! The front desk staff and especially Kristine(who by the way stepped in to help as a hygienist while being a receptionist, amazing double duty Kristine!) and Marissa made me feel comfortable from the moment I walked in. Hackney Family Dentistry is an echelon above superlative in their candor, professionalism, and high end knowledge/practice of dental procedures! Care is in the air here! Again thank you so much for the work, professionalism, and most importantly the awesome sincere staff that make up the whole team! Alexis

In a crisis, Dr Kyle was able to help me with affordable emergency dental care. The staff is warm, friendly, and they all appear to love working there. My hygienists were gentle and informative. During my root canal, the process was as quick as possible and I felt no pain. I feel 100% better now and having my own teeth still is such a joy. I will definitely be a patient for life!

Best dental experience I have ever had. They are SO nice, friendly, gentle. I'm terrified of going to the dentist and he was so wonderful and so were the hygienist. The office is beautiful and the staff is so awesome. So happy after all these years to find the perfect dentist.

I am writing this so that it may save you time, pain and a whole lot of money. I live in Shelton and I tried Hackney Family Dentistry for the first time about two year ago. I had only ever had one cavity before in my life, and it came as quite a shock to hear that, in the six months since my last appointment with my previous dentist, I had racked up six new cavities. Hackney told me that the sooner I acted the better, as several of these cavities were in an advanced stage of decay.

I hardly believed that I could have gotten so many cavities in such a short amount of time, so rather than getting a mouth full of fillings, I decided to return to the old dentist (in spite of a much longer drive) to get a second opinion. This time, zero cavities. In September of 2014, I returned to Hackney for a cleaning and checkup. At the end of the appointment, I was shown X-rays and told that, as I had taken no action two years ago, all six of my cavities were much worse. Naturally, I wanted another second opinion.

I went to a new dentist with good reviews in Olympia today. To my great relief, they told me that I have very healthy teeth, no cavities-- not even a watch area. Take this review for what it is. Personally, I will never be going back to Hackney. Ever.

I was looking for a dentist near home as my old dentist was near my work and I retired. I received a flier with a coupon ($59.00 includes exam, and all necessary xrays). I called, made the appointment, mentioned the ad, and said I also wanted a cleaning as it had been 6 months and was due. Well I didn't like the way the hygienist was stalling and I got my exam before my cleaning and never got my cleaning. I didn't go back. Maybe you will have better luck as they came recommended to me by my wife's friends.