Dr. Prillaman and Dr. Sterne are patient focused orthodontists serving the Lynchburg, Forest, Bedford, Farmville, Keysville and Madison Heights areas of Central Virginia. We provide outstanding orthodontic treatment to children, teens, and adults using customized Damon braces, conventional braces, lnvisalign clear aligners, and other orthodontic appliances. Our orthodontists are highly respected for their care and expertise; they have served 75% of the local dentists' families for their orthodontic care.
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Lindsay Bettez Shortly after earning my degree in elementary education in 2005, I found myself seeking employment. By chance, I came upon an administrative position with an orthodontic practice through a friend. Shortly after earning my degree in elementary education in 2005, I found myself seeking employment.
Common Problems and Treatments Orthodontic specialists are dentists who have received additional training to help diagnose and treat problems that arise when the teeth and/or the jaws are in an abnormal relationship. We treat problems as simple as thumb habits and space maintenance when baby teeth are lost early to complex surgical cases that arise.
Invisalign treatment uses a custom-made series of aligners created just for you The aligner trays are made of smooth, comfortable and virtually invisible plastic that you wear over your teeth. Wearing the aligners will gradually and gently shift your teeth into place. There are no metal brackets and no wires to tighten.
Damon braces are not just revolutionary braces and wires; they provide a whole new way of treating patients. Not every patient is a candidate for this type of braces, we'll consult with you about your teeth to see what's best for you. Orthodontic treatment with conventional braces sometimes requires removal of permanent teeth when there is.
Reviews (10)
Sarah Rauf
Jul 22, 2021
I love this place! Not only did I have my braces done here as a teenager, when my teeth started shifting because I didn't wear my retainers, the staff was extremely friendly and gave me an extremely discounted set the second time I needed to get braces. Not to mention the arcade room, playroom, and complimentary coffee/hot chocolate I used during every visit. The decor was so nice, even when I was in the chair for my checkups, the ceiling was entertainment enough! I cannot think of ways to improve this awesome place!
Kalynn Crossely
May 18, 2021
Today I spoke to Brenda to make appointments for my two children. Well let me back up. We made the initial appointments back in December 2019 for April 2020. We received a call from their office saying they had to cancel the appointments due to Covid-19 and that when things opened back up I would receive a call to reschedule. I understood, no biggie.
After we went into phase 2, I waited a few weeks and then called and was assured that I was on the list to be called and they had many people to reschedule. Now fast forward to today. I called because I never got the call from them to reschedule. Brenda answered the phone. I explained the situation of not getting a call to reschedule. She told me they were no longer excepting patients that had Medicaid.
I said so I guess that is why I never received a call back to be told this? She point blank said yes. WOW! I explained to her that their office comes very highly recommended and I really wanted my children to be seen there. I asked her what the policy was for payments if was decided that my children did need orthodontic care. She explained the process to me and I asked her to please go ahead to schedule my children's appointments for the consultation. Brenda then told me that orthodontic care was VERY expensive ( as if I wasn't going to be able to afford it), which I already knew due to the fact my son has already underwent a quad-helix and head gear when he was younger.
Then Brenda proceeded to ask me if I wanted to go somewhere else that would take my insurance as it would be free for me and again reiterated that is was very expensive. I said no, your facility came highly recommended and sometimes you get what you pay for. Please make my appointment for my kids, thanks. I was then put on hold and somehow got disconnected. Brenda called me back and it went to my voice mail.
She stated in the voicemail that she had put me on hold because she needed to go ask the office manager if they were going to be able to put me on the schedule at all and the office manager apparently told her is was alright to schedule me. I have NEVER EVER been so humiliated or degraded in my life! First off, you should have honored those patients that were scheduled prior to the Covid-19 shutdown. Second, even if you had decided to not except my insurance a phone call to tell me this would have been a business courtesy and third you should NEVER treat someone like common trash just because they have a state mandated insurance.
Just for the record, The state mandated this insurance to my kids, I didn't ask for it. I have a good job and could have afforded your services. Your office should never treat someone poorly just because of an insurance carrier, you dont know what someones circumstances are so never judge that person. My worry is, if you treat someone on the phone like this how do you actually treat the patients that you assume are poor or not well off financially.
After we went into phase 2, I waited a few weeks and then called and was assured that I was on the list to be called and they had many people to reschedule. Now fast forward to today. I called because I never got the call from them to reschedule. Brenda answered the phone. I explained the situation of not getting a call to reschedule. She told me they were no longer excepting patients that had Medicaid.
I said so I guess that is why I never received a call back to be told this? She point blank said yes. WOW! I explained to her that their office comes very highly recommended and I really wanted my children to be seen there. I asked her what the policy was for payments if was decided that my children did need orthodontic care. She explained the process to me and I asked her to please go ahead to schedule my children's appointments for the consultation. Brenda then told me that orthodontic care was VERY expensive ( as if I wasn't going to be able to afford it), which I already knew due to the fact my son has already underwent a quad-helix and head gear when he was younger.
Then Brenda proceeded to ask me if I wanted to go somewhere else that would take my insurance as it would be free for me and again reiterated that is was very expensive. I said no, your facility came highly recommended and sometimes you get what you pay for. Please make my appointment for my kids, thanks. I was then put on hold and somehow got disconnected. Brenda called me back and it went to my voice mail.
She stated in the voicemail that she had put me on hold because she needed to go ask the office manager if they were going to be able to put me on the schedule at all and the office manager apparently told her is was alright to schedule me. I have NEVER EVER been so humiliated or degraded in my life! First off, you should have honored those patients that were scheduled prior to the Covid-19 shutdown. Second, even if you had decided to not except my insurance a phone call to tell me this would have been a business courtesy and third you should NEVER treat someone like common trash just because they have a state mandated insurance.
Just for the record, The state mandated this insurance to my kids, I didn't ask for it. I have a good job and could have afforded your services. Your office should never treat someone poorly just because of an insurance carrier, you dont know what someones circumstances are so never judge that person. My worry is, if you treat someone on the phone like this how do you actually treat the patients that you assume are poor or not well off financially.
Elizabeth Lavender
May 06, 2020
Tabitha Shorter
May 06, 2019
C. Jacks
Apr 03, 2019
Brandon Cox
Dec 19, 2018
Chase Feigel
Nov 09, 2018
Heather Marks
May 17, 2018
I always enjoy my appointments, even when they aren't the most comfortable! All of the aids are always extremely nice and personable! Dr Prillaman is the best! He is extremely knowledgeable, and explains everything in the process so you can understand your options. Could ask for a better experience, can't wait to get them off in September!
Lauren Bojarski
Apr 14, 2018
This is one of the most amazing orthodontist places I have ever been to. Beautiful studio, amenities like coffee and massage chairs while you wait, a friendly and very helpful staff, comfortable atmosphere, and a very caring dentist who took over the top care of my broken permanent retainer. I would 100% recommend this place to friends and family.
Samantha Lipscomb
Jan 27, 2018
